Frequently Asked Questions
Answers about the BXHP1688 catalog, MOQ, quotation, logistics and after-sales.
About the platform
1. What is BXHP1688?
BXHP1688 (bxhp1688.com) is a B2B supply-chain catalog platform connecting global buyers with vetted Chinese suppliers, featuring ready-stock products and competitive product lines.
2. Are catalog prices final?
Catalog prices are indicative. Final pricing depends on quantity, color/spec combination, packaging and FX. The confirmed quotation (QO) prevails.
3. Supported languages and currencies?
The site supports Chinese, English and Portuguese. Quotations in USD or BRL as confirmed per order.
Orders & MOQ
4. What is MOQ?
MOQ is shown on each product page, usually in full cartons. Mixed-container policies are confirmed case by case via quotation requests.
5. How do I place an order?
Flow: select products → submit quotation request → confirm price & lead time → pay deposit → inspection & shipping. Formal contracts are available for large orders.
6. Can I order samples?
Yes. Most in-stock SKUs support small trial orders, with sample fees partially credited against bulk orders.
Logistics
7. Delivery time to Brazil?
Sea freight (FCL/LCL): 30-45 days. Air: 7-12 working days. We arrange China-side transport, export customs and Brazil-side clearance coordination.
8. Who pays import duties?
Unless otherwise agreed, import duties, ICMS and clearance costs are borne by the buyer. We provide HS codes and declaration data for reference.
After-sales
9. What if goods arrive defective?
Submit photo/video evidence within 7 calendar days of receipt. After batch verification we arrange replacement, discount or return.
10. How to contact support?
Use the contact form, the WhatsApp link in the footer, or [email protected]. We reply within 24 business hours.